Tuesday 23 September 2008

Query of the Week

I do genuinely try to sort out the customer queries that come up from our call centre, but sometimes customer idiocy knows no bounds. Particularly given that 90% of our customer are business professionals with qualifications that I can't even spell.

Thus did I goggle at the following over my morning brew today :

'Customer had £96,000.00 sent to him in March 2005. Can you write to him and confirm the account it was sent to, because he can't remember where he's put it.'

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